Cancellation and rebooking

Bookings regarding 1-19 people have free cancellation until two weeks before departure. 

Reservations for groups of more than 19 people, or bookings made by bus companies, have free cancellation until four weeks before departure. 

Always let us know if you have to cancel or adjust the number of guests in your booking, even if the time for free cancellation is over.

For cancellation of private tours or event we have speciall terms, please contact us.

These terms applies even for cases of illness.

Cancelled tours

In cases of extreme weather the captain might choose to cancel the tour, or decide that part of the tour is not suitable for guests. In the later case, guests are transported by bus for a part of the journey and will return to the ship at a pier where the risk for high and difficult waves ar lower. 

If the number of reservations for a tour is less than 15, the tour might be cancelled. 

Breach of security

In case one or several guests are breaching the safety rules on board and by that are risking his/her own or others security they will be warned by the staff. If the rules are still not followed, the staff has the right to seperate the guest/guests from remaining guests or to drop the guest/guests in question off on closest pier without any refund.